Terra Support Tickets feature in a business software.
As a business owner, you know the importance of providing excellent customer support.
However, managing multiple support requests can be overwhelming and time-consuming.
That's where Terra automated Support Tickets feature comes in, making it easier for you to streamline your customer support and provide timely resolutions to your customers.
Terra automated Support Tickets feature simplifies your support workflow by allowing customers to submit support requests through a user-friendly portal.
With just a few clicks, they can submit their requests, attach relevant files, and provide additional details about their issue.
Our feature automatically generates a unique ticket number for each request, making it easier for you to track and manage them.
With Terra automated Support Tickets feature, you can organize and prioritize support requests based on their urgency and severity.
You can assign tickets to different team members, set deadlines, and add notes to keep everyone on the same page.
Our feature also allows you to add tags to tickets, making it easier to filter and search for specific requests.
Terra automated Support Tickets feature makes it easy for you to communicate with your customers throughout the support process.
You can send updates, request additional information, and provide solutions directly through the ticketing system.
This ensures that all communication is centralized and easily accessible, reducing the chances of miscommunication or lost messages.
Terra automated Support Tickets feature provides detailed analytics and reporting to help you monitor your support performance.
You can track response times, resolution times, and customer satisfaction levels.
This helps you identify areas where you can improve your support process and provide a better customer experience.
Terra is your single command center for acquiring, retaining, and growing customers under your brand. Get everything you need in one platform to make money, reduce vendor clutter, and scale up.
Start working with Terra Business Suite that can provide you everything that your business need.
"We were using Excel sheets before but it didn’t help much. With Terra, the whole lead capture and assignment process got automated. Now we can quickly identify where the leads are in the pipeline."
"Terra's workflow automation has allowed us to eliminate manual errors from our processes and helped us enhance customer satisfaction"
" Our productivity and revenue stream have benefitted immensely with its implementation. It is priced affordably, and compared to others it is featured packed."
" It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year. "
Start working with Terra Business Suite that can provide you everything that your business need.
There is no limit to number of user licenses or accounts in Terra. You may buy as many as you need. However, too many concurrent users may generate high load on your internet pipe.
Leveledge Technologies pvt Ltd has provided adequate security checks at various levels to ensure that customer data is comprehensively protected from internal and external threats. We are sure you will agree that we cannot make public our security policy, practices and procedures but from a customer standpoint, the security essentially has been covered as follows:
Terra is effective for all kinds of business organizations where a sales cycle is involved and sales requires follow-ups, Project Managment , Task Tracking and related work. However, you can sign up for our trial version or call our expert before making a purchase decision.
Terra offers several user friendly (MS Excel/ CSV file) import mechanisms to upload all our existing data into the software needing minimum time and effort. Refer to our user manual for instructions about how to use these.
Just dial +91 8356941131 and ask for Terra expert or send your request at info@leveledge.in
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